Thank you for choosing Yanah (hereinafter referred to as the "Service"). We understand the importance of privacy and personal information security and are committed to protecting your data. This Privacy Policy details how we collect, use, store, protect, and share your personal information, and clarifies your rights. Please carefully read and fully understand this Policy before using the Service. By continuing to use the Service, you agree to the terms of this Policy and authorize us to process your personal information in accordance with this Policy.
During your use of the Yanah Service, we collect necessary personal information to provide a better service experience. This information is collected in strict compliance with relevant laws and regulations and in accordance with the principles of lawfulness, legitimacy, and necessity.
Registration and account information is the basic data we collect when you create an account. When you register for a Yanah account, you may be asked to provide an email address for receiving important notifications, a username and password for account security management, and other account-related information such as an avatar and profile to complete your profile. We specifically note that your password is encrypted and cannot be directly viewed by our staff.
Collecting device and log information helps us optimize service performance and user experience. The system automatically records device hardware information, including device model, operating system version, and memory capacity; device software information, such as browser type and language settings; unique device identifiers for device identification and security protection; network information, including IP address and network operator, for service optimization; and usage logs, such as access time and frequency of feature use, for product improvement. This data is generally processed anonymously and is not directly linked to an individual's identity.
User Content refers to data you actively submit while using the service. This includes files you upload, interactive content generated on the platform, and feedback and suggestions you submit. We process this content only as necessary to provide the service and implement strict security measures.
The information we collect will be strictly used to provide, maintain, and improve Yanah's services. This information is primarily used to ensure that you can use basic functions such as account login and data synchronization, and to provide you with personalized content recommendations and customized services. We will continuously optimize product performance, improve service stability and responsiveness, and continuously develop new features to meet user needs.
For account management and customer support, your registration information will be used to create and manage your personal account, verify your identity, and ensure account security. We will handle requests such as account changes and password resets, provide professional customer support, and promptly respond to your inquiries and feedback. We will also send important service notifications and account security reminders to ensure your user experience.
With your explicit consent, we may communicate with you and send you marketing information. This may include notifying you of product updates and feature enhancements, providing personalized promotions and service recommendations, and inviting you to participate in user surveys and product testing. These communications may be sent via email, SMS, or in-app messaging.
We conduct professional statistical analysis and research on the information we collect to understand user habits and preferences, evaluate service effectiveness, and identify areas for improvement. This analysis includes market research and trend analysis, as well as optimizing product design and feature layout. It is important to note that these analyses are typically based on anonymized or aggregated data and are not directly linked to personal identities.
Regarding security, your information will be used to detect and prevent fraud and identify and prevent security threats. We will protect our platform and users from cyberattacks, investigate suspicious activity or violations, and maintain a fair and secure service environment. These measures are designed to provide you with a safer and more reliable user experience. Finally, in certain special circumstances, we may need to use your information to comply with lawful requests from judicial or regulatory authorities, fulfill legal obligations, and address compliance responsibilities. These circumstances include protecting the legitimate rights and interests of Yanah, our users, or the public, and resolving legal disputes or controversies. We promise that all information use will be strictly limited to what is necessary to achieve the purposes of our services. If your information is needed for purposes not stated in this Policy, we will obtain your prior consent. We will also regularly review information usage to ensure it remains consistent with privacy protection principles.
Regarding the sharing and disclosure of your personal information, we will strictly comply with relevant laws and regulations and implement the highest standards of privacy protection. We solemnly promise that we will never sell or rent your personal information to any third party organization or individual without your explicit authorization. The following are specific descriptions of circumstances in which information sharing may occur:
With your explicit written consent, we may share your personal information with certain third parties. For example, if you choose to use certain features that require integration with third-party services, we will obtain your prior authorization and clearly inform you of the scope and purpose of the information sharing.
To provide you with a better service experience, we may share necessary information with carefully screened partners or service providers. These partners include, but are not limited to, cloud service providers, data analytics companies, and payment institutions. All partners must sign strict confidentiality agreements with us, adhere to standards of protection no less stringent than those required by this Privacy Policy, and use your information only for the agreed-upon service purposes.
In addition, when matters of public interest or emergency concern arise, such as when necessary to protect national security, public safety, or the safety of life and property, we may disclose relevant information to the extent necessary. Furthermore, in corporate transactions such as mergers, acquisitions, reorganizations, or bankruptcy liquidations, your personal information may be transferred as part of the transaction assets, but we will require the transferee to continue to fulfill its obligations under this Privacy Policy.
It is important to note that we may use anonymized, non-identifiable data for statistical analysis, academic research, or business collaboration. This data does not constitute personal information and is not subject to the restrictions of these Terms.
We prioritize the security of your personal information. We use industry-standard encryption technology to store your personal information, and all sensitive data is encrypted before being stored on our server systems. We select cloud storage providers with comprehensive security measures and store user data in data centers that are both physically and electronically protected. These data centers are equipped with strict access control systems, firewalls, intrusion detection systems, and other security features.
During data transmission, we use encryption protocols such as SSL/TLS to protect information during network transmission, ensuring that your data cannot be eavesdropped or tampered with during transmission. We also have established a comprehensive data backup mechanism, regularly performing multiple backups of important data to prevent data loss or corruption. Backup data is also encrypted and stored in a separate physical environment.
It should be noted that while we have implemented the reasonable and effective security measures described above, due to the unique nature of the internet environment, we cannot guarantee 100% security. We recommend that you also take necessary protective measures, such as regularly changing your password and not saving login information on public devices, to maintain account security.
We highly value and fully respect your rights to your personal information. As a Yanah user, you have complete control over your personal information and can manage and protect it in a variety of ways.
For the processing of your personal information based on your consent, you have the right to withdraw your consent at any time. You can submit a withdrawal request by contacting Customer Service. It's important to note that withdrawing consent will not affect previously conducted lawful information processing. In certain circumstances, such as if you question the accuracy of the information, if the processing is unlawful but you do not request deletion, or if we need to retain the information for legal purposes, you may request that we restrict the use of your personal information.
We always prioritize the protection of minors' personal information. Yanah's services are only available to adults aged 18 or over. We solemnly promise not to knowingly collect, use, or disclose any personal information from minors.
If, during operations, we discover or become aware that a minor has provided personal information, we will immediately activate our contingency plan for protecting minors' information. First, we will immediately cease all processing of that personal information and ensure that it is no longer used. Second, where technically feasible, we will completely delete the relevant personal information, including but not limited to database records, backup data, and all other storage formats. We will also proactively contact the minor's legal guardian to explain the situation in detail and seek their advice. Furthermore, we will mark the account in our system and implement necessary usage restrictions. Accounts suspected of being underage will undergo a focused manual review.
We understand that privacy policies must evolve over time. Therefore, we may revise this Privacy Policy from time to time based on business development, technological advancements, or changes in laws and regulations. We will post the latest version of each policy update on this page. For significant changes, including but not limited to expansions in the scope of information collection, changes in usage purposes, or adjustments to important rights, we will notify you via the email address you provided during registration or provide a prominent reminder within the product interface. We encourage you to visit this page regularly to stay updated on the latest Privacy Policy updates. Please understand that continuing to use our services after this policy has been updated constitutes your full reading, understanding, and agreement to the updated policy. If you disagree with the revised terms, you have the right to discontinue use of the relevant services. We promise that all policy changes will be made in accordance with the principles of legality, propriety, and necessity, and will not diminish your existing rights under this policy.